PRIVACY POLICY

Your privacy matters.

We are committed to handling your personal information responsibly and transparently, in accordance with the General Data Protection Regulation (GDPR).

WHO WE ARE

LR MAISON — LA IMPERIOSA is operated by:

Registered business name: [To be completed]

Registered business address: [To be completed]

Email: [Business email]

We are responsible for the personal data we collect and process through our online boutique.

INFORMATION WE COLLECT

Depending on how you interact with our website, we may collect your name, email address, delivery and billing details, telephone number, order information and relevant communications. We may also process technical information, such as IP addresses and website usage data, through the cookies and services used by our website.

HOW WE USE YOUR INFORMATION

We process personal information for the following purposes: Orders and deliveries: To process purchases, arrange shipping and manage returns. The legal basis is the performance of our contract with you.

Customer service: To respond to questions and provide assistance. Depending on the enquiry, the legal basis is contractual necessity or our legitimate interest in responding to customers.

Legal obligations: To maintain records required under applicable accounting, tax and consumer legislation.

Launch updates and marketing: To send collection announcements and promotional emails where you have provided valid consent.

Website security: To protect our website and prevent misuse, where supported by our legitimate interests.

EXCLUSIVE LAUNCH LIST

Customers may voluntarily subscribe to receive updates about our debut collection. Subscription is optional and is not required to browse our website or make a purchase. You may withdraw your consent at any time by using the unsubscribe option in our marketing emails or contacting us.

SHARING YOUR INFORMATION

We may share necessary personal information with trusted service providers, including website hosting services, payment processors, shipping providers and other providers supporting our operations. We do not sell customer personal information to advertisers. Where personal data is transferred outside the European Economic Area, applicable data protection requirements and appropriate safeguards must be respected.

DATA RETENTION

We retain personal information only for as long as necessary for the purposes for which it was collected, including applicable legal retention obligations. Order and invoice records are retained in accordance with relevant accounting and tax requirements. Marketing subscription information is retained until consent is withdrawn, unless a limited record must be kept to respect an unsubscribe request or meet a legal obligation.

COOKIES

Our website may use essential cookies to support website functionality, shopping baskets and security. Non-essential cookies, including applicable analytics or advertising cookies, will only be used after obtaining the required consent. Further information about the specific cookies used and how preferences can be managed will be provided through our cookie information and settings.

YOUR PRIVACY RIGHTS

Under applicable data protection law, you may have the right to access, correct or erase your personal information, restrict or object to certain processing, and request data portability. You may withdraw consent at any time where processing is based on consent. You may also lodge a complaint with the Belgian Data Protection Authority.

DATA SECURITY

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss and misuse.

CONTACT US

For questions about this Privacy Policy or requests relating to your personal information, please contact us through our official Contact page or at [Business email].

 

LR MAISON — LA IMPERIOSA

 

Your confidence. Your privacy. Our commitment.